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BCEAO and You

BCEAO has a standing tradition of recognizing and protecting the privacy of its customers. The Bank maintains strict privacy policies to reasonably safeguard customer information from unauthorized intrusions.


Online Privacy concerns focus primarily on the protection of customer information which customers reasonably expect to be kept private. Customer information is information that when associated with a particular customer, identifies that customer.


It is necessary for companies to collect customer information in order to conduct business and offer services. A bank usually collects customer information in accordance with the Know Your Customer (KYC) policy of the Central Bank of West Africa and the Money Laundering Decree of 1995 and any amendment thereto. When you apply for a product or service at BCEAO, you will be asked for personal information that is required to process your application. The information that you provide will only be used for the purposes described at the time of your application and where applicable in the terms and conditions that apply to the relevant product or service.


BCEAO will collect customer information in accordance with statutory provisions and banking.
BCEAO Privacy Policy
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Manage
Save or print your PDF statements so you always have a record of your transactions.
See how you can manage your accounts
Online Statements
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Earn Reward Points
Earn, and redeem Reward Points when registering, paying bills and transferring funds by using online banking.
Apply for savings and deposit accounts instantly through online banking.
Transact
Transfer money to your own accounts, other BCEAO Accounts or other bank accounts locally or internationally.
Transfers
Direct Debit
Bill Payments
Make bill payments - Etisalat, Du, water electricity and Gas.
Set up your direct debit in online banking and your utility payments will be automatically paid.
On the Go
Keep better track of your bank account activities and view your transactions.
Mobile Banking
SMS Banking
Phone Banking
Keep better track of your bank account activities and view your transactions.
Get alerts and notification on your current, saving and credit card transactions.
Privacy Policy

BCEAO AND YOU